Onboarding
Access LumniPay through Tagada.
LumniPay is not sold directly. It runs inside Tagada, the e-commerce CRM, and every step of onboarding, from application to activation, happens in your Tagada account.
The process
Four steps from application to first approved order.
- Step 01
Create your Tagada account
Open a Tagada workspace or log into your existing one. This is where your store, offers and payments will live.
- Step 02
Submit your application
Complete the payments application in Tagada: business details, ownership, products, website and expected volumes.
- Step 03
Review
Your file is reviewed through Tagada. You may be asked for additional documents. Timelines are typically a few business days, depending on the review.
- Step 04
Activation
Once approved, processing is enabled and LumniPay orchestration is available in your dashboard. Configure your routing and go live.
Before you apply
What to prepare.
A complete file is the fastest file. Having these ready avoids back-and-forth during the review.
- Legal entity documents (articles of organisation or incorporation)
- Tax identification number (EIN or local equivalent)
- Business bank account in the name of the entity
- Government ID for each owner and director
- A live website with clear refund, shipping, terms and privacy pages
- Visible customer support contact (email and, ideally, phone)
- Product catalogue and pricing, including trials or subscriptions if any
- Recent processing statements, if you already process cards
Why only through Tagada?
One account for your store, CRM and payments means one onboarding, one dashboard and data that flows between checkout, subscriptions and customer records without extra integrations.
Already on Tagada?
Open the payments section of your Tagada account to apply. If you are already processing, ask your Tagada contact about enabling LumniPay orchestration.
Your website matters
Reviewers look at the site your customers see: product claims, policies, pricing clarity and support contact. Fix these before applying.
FAQ
Getting started.
What is LumniPay?
LumniPay is a payment orchestration platform for high-growth and high-risk e-commerce brands. It routes each transaction across your processors and merchant accounts, retries declines through a cascade, and adds checkout, upsells, subscriptions, risk controls and analytics on top.
How do I get access to LumniPay?
LumniPay is available exclusively through Tagada, the e-commerce CRM. You apply from your Tagada account, your business is reviewed, and LumniPay is activated there once approved. We do not open accounts directly.
What does the onboarding flow look like?
You submit an application through Tagada with details about your business, products, websites and processing history. The application is reviewed, processing partners underwrite your account, and once approved you configure routing, checkout and risk rules before going live.
How long does onboarding take?
Typically a few business days, depending on the review. Complete and accurate documents, clear websites and a clean processing history help keep things moving. Some verticals or partners may require additional checks.
Is LumniPay a payment processor or a bank?
No. LumniPay is a technology platform. It is not a bank, payment institution, processor or acquirer. Payments are processed by licensed third-party partners under their own terms, and LumniPay orchestrates how transactions flow between them.
Which businesses can apply?
We work with many e-commerce models, including high-risk verticals, as long as they operate lawfully and transparently. Check our Acceptable Use Policy before applying. Tagada and processing partners may apply stricter rules of their own.