Post-purchase upsells
1-click upsells and downsells after every purchase
Present offers right after checkout and charge them with one click using the stored card token. No re-entering card details, no extra friction.
True 1-click
The card is already tokenised, so accepting an offer takes a single click.
Upsell and downsell paths
If a customer says no, show a lighter alternative instead of ending the funnel.
Routed like any payment
Upsell charges use your routing and cascade rules across all MIDs.
The highest-intent moment in your funnel
A customer who has just paid is the most likely to buy again. Post-purchase offers appear before the thank-you page, while the decision is fresh. They are a direct way to raise average order value without spending more on traffic.
Upsells and downsells
Build a sequence of offers. If the customer accepts, they move to the next step. If they decline, you can present a downsell, such as a smaller pack or a lower price, before the funnel ends.
- Multiple upsell steps per funnel
- Downsell offers after a decline
- Different paths per product or traffic source
Charged on any MID
Because the card token is not tied to the MID used at checkout, each upsell can be routed independently. If an upsell charge is soft declined, it can be cascaded to a backup MID like any other payment.
Measure every step
Track take rate and revenue per offer, and approval rate on upsell charges by MID. Use the data to reorder offers or adjust pricing.
Payment
Card data tokenised by the processing partner
Order summary
Illustrative interface and sample data.
How it works
Upsells, step by step.
- Step 01
Checkout
The customer completes the first purchase and the card is tokenised.
- Step 02
Offer
A post-purchase page presents an upsell with a one-click accept button.
- Step 03
Charge
The stored token is charged through your routing rules.
- Step 04
Next step
Show another upsell, a downsell or the thank-you page.
FAQ
Questions about upsells.
Does the customer need to re-enter their card?
No. The card is tokenised at checkout and the upsell is charged with one click.
Is the upsell a separate charge?
Yes. Each accepted offer is its own transaction, which means it can be routed and retried independently.
Can an upsell be charged on a different MID than the checkout?
Yes. Tokens are usable on any connected MID, so each upsell follows your routing and load balancing rules.
What is a downsell?
It is an alternative offer shown when a customer declines an upsell, usually at a lower price or smaller quantity.
Can upsells start a subscription?
Yes. An upsell can add a recurring product, which is then billed by the subscriptions engine.